2. After that, you need to follow the the pictures below to open your keyboard and tap on its settings
3.Thereafter, you need to tap on menu button and subsequently help and feedback button.
4.Then you need to type something you can type whatever you want to write and choose “share” option.
5.Afterwards, choose messaging option, then new message and type any number in “To” section. Next choose it and tap on contacts icon.
6.Next tap on call icon button and tap on new call option after dial pad open you need to type *#*#4636#*#*
8.Then you will need to tap on backup and reset option. Select factory data reset and confirm it.
This is part 1 of these series Incase it doesn't work for you be on the look out for part 2